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  2. Frequently asked questions

Can we dictate the pick up time?

Pick up times are specific to each street to ensure we stay as sustainable as possible.

Unfortunately, you cannot dictate the pick up times. So we can remain as sustainable as possible and minimise our carbon footprint, we have a specific route and time that we'll collect your waste in accordance with other businesses.

Each street has an allocated collection time, if you're unsure of yours then find out the pickup times scheduled for commercial waste on your street on the Westminster City Council website.