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  2. Frequently asked questions

It does not appear our new collection arrangements have started, what do we do?

If something has gone wrong, we can help you resolve it.

Please get in touch with our customer service team on 020 7641 6180 or email us at commercialwaste@westminster.gov.uk.

The quickest and easiest way to report any issues around collections to us is via https://www.westminster.gov.uk/report-it